Clients were told on Saturday that Pizza Hut was hacked two weeks ago and their personal information may have been compromised, according to the Charlotte Observer.
According to a customer notice emailed from the pizza chain, those who placed an order on its website or mobile app between the morning of Oct. 1 and midday Oct. 2 might have had their information exposed.
The “temporary security intrusion” lasted for about 28 hours, the notice said, and it’s believed that names, billing ZIP codes, delivery addresses, email addresses and payment card information — meaning account number, expiration date and CVV number — were compromised.
“The security intrusion at issue impacted a small percentage of our customers and we estimate that less than one percent of the visits to our website over the course of the relevant week were affected,” read a customer notice sent only to those affected. “That said, we regret to say that we believe your information is among that impacted group.”
Affected customers are advised to look out for scams asking for personal information because of the hack, as Pizza Hut will not ask you for personal information like your social security number, the company said.
The company is also offering a free credit monitoring service for a year with Kroll Information Assurance, LLC. You have until Jan. 11 to register for the credit monitoring service, the notice said.
“We take the privacy and security of our customers very seriously and invest in resources to protect the customer information in our care. We value the trust our customers place in us and while we were able to address this incident quickly, we regret that this happened and apologize for any inconvenience this may have caused,” Terfehr said.
Customers were not happy, not because Pizza Hut was hacked, but because of the delay, and they made sure everyone knows what happened on social media.
so @pizzahut sent an email today about a breach that occurred 2 weeks ago. their delay resulted in my bank acct being drained thx to fraud.
— ᴄᴏᴜʀᴛɴᴇʏ. (@runawaywithit) October 14, 2017
@pizzahut great security there & thanks for the delay in notifying us after thieves already charged our accts. Keep up the excellent work
— Michael Richardson (@marichardsonjr) October 14, 2017
— Peter Yoachim (@PeterYoachim) October 14, 2017